Do you need help with your DTU website or DTU Inside? Find answers to frequently asked questions and see how to contact DTU Webteam for support.
Here you will find answers to frequently asked questions when working with websites on DTU's platform.
Under each point you will find suggestions for solutions, and you have the option to send queries and report errors.
PLEASE NOTE: Please ensure that you do not submit confidential information and data, such as passwords and the like.
If you didn't find an answer, please contact Webteam.
If you didn't find an answer, please contact Webteam.
Please note that the pages in DTU's web platform are built in different templates. We generally distinguish between pages built in "new design", "old design" and in DTU Inside.
The type of template affects how you edit your page. Therefore, the guides in this section are categorised by template.
Are you unsure which template your page is built in? Check out the image gallery below, which shows the differences between the pages in the different templates.
If you didn't find an answer, please contact Webteam.
Please note that the pages in DTU's web platform are built in different templates. We generally distinguish between pages built in "new design", "old design" and in DTU Inside.
The type of template affects how you edit your page. Therefore, the guides in this section are categorised by template.
If you didn't find an answer, please contact Webteam.
If you need help creating or viewing data from systems, e.g. the internet, please contact us:
If you didn't find an answer, please contact Webteam.
If you need a new website or onepager created for a project. Also contact us if you are considering reorganising a website from before 2022 to the new web design. Read more about websites at DTU and the different models and page types we typically work with.
We provide sparring on different models for publishing content.
If none of the above options fit your situation, write to Webteam for more information:
Support and operations
The DTU Webteam is available to assist you with your DTU websites.
Kasper Antonsen Head of Web and Visual Identity Office for Communication and Media Phone: +45 45251022 kant@dtu.dk
Rasmus Vilrik Bruun Web editor Office for Communication and Media Phone: +45 45251034 rvbr@dtu.dk
Jakob Mikael Espersen Web editor Office for Communication and Media james@dtu.dk
Helle Bjerre Web editor Office for Communication and Media helbj@dtu.dk
Claus Tonsberg Webeditor Office for Communication and Media Phone: +45 45251037 claust@dtu.dk
Jesper Møller-Fink Web Editor Office for Communication and Media Mobile: +45 20861109 mfink@dtu.dk
Rikke Just Office for Communication and Media rjust@adm.dtu.dk
We have an experience group for all Sitecore editors. The group meets a couple of times a year to get informed about new initiatives in our web platform and to exchange experiences.
For this group, there is also an info list on DTU Inside, where we regularly post about new updates or if we are experiencing problems with the platform.
If you would like to join the experience group, write to webteam@dtu.dk and we will make sure you are added to the list to receive information from the group directly in your inbox.